(F.A.Q.) Frequently Asked Questions

How long will it take to install my new roof?

In most cases it will take the crew 1-2 days to tear off and replace your roof. The size of your roof and the weather must also be taken into consideration.

How many years have you been in business?

Southwestern Roofing Co. has been in business since         .

When is payment due for my roof?

We require full payment upon the completion of the job. In the case of an insurance claim, the insurance company will provide an initial check, and then they will release the balance upon completion of the roof. once they have received an invoice. We ask for that first insurance check as soon as the job is complete. After completion, Your representative will invoice your insurance company for the balance.. We then accept the final payment when that second check arrives from the insurance company, which is typically about 7 to 10 business days following completion.

What type of warranty do you offer?

We offer a 1 year labor warranty on repairs and a 2 year labor warranty on new roof installations. Information about our warranties and what is covered is spelled out in detail in our packets for our customers. Different materials, however, have different manufacturer warranties. They range anywhere from 20 years to lifetime. Ask your representative for details about the product that you are purchasing.